POLICIES / TERMS & CONDITIONS

01

Compulsory Festive Dinner Supplements

Christmas Eve 24th December

Adults: USD 25 per person
Children: USD 13 per child

New Year’s Eve 31st December

Adults: USD 60 per person
Children: USD 30 per child

02

Child Policy

Children under 5 years stay free on existing bedding.
Children 12 years & above are charged full adult rates.
Extra Bed: USD 10 per bed.

03

Cancellation & No-Show Policy

Peak Period

22 Dec – 07 Jan

30+ days notice: Full refund less bank charges.
Less than 30 days notice: 100% cancellation fee.
No-show / Failure to arrive: 100% cancellation fee.

High Season

01 Dec – 21 Dec
08 Jan – 30 Apr
01 Aug – 31 Aug

21+ days notice: Full refund less bank charges.
Less than 21 days notice: 100% cancellation fee.
No-show / Failure to arrive: 100% cancellation fee.

Standard Season

01 May – 31 Jul
01 Sep – 30 Nov

07+ days notice: Full refund less bank charges.
Less than 07 days notice: 100% cancellation fee.
No-show / Failure to arrive: 100% cancellation fee.